This site is owned and operated by Fastpitch Masters, LLC ("we", "us", "our" or "Fastpitch Masters") located at 1212 NE Kenwood Drive, Lee’s Summit, Missouri. Fastpitch Masters, LLC provides its services to you ("Customer", "you") subject to the following conditions. All Fastpitch Masters camps, tournaments, and clinics will hereafter be referred to as event(s).

If you visit or shop at our website or any other affiliated websites, you affirmatively accept the following conditions. Continued use of the site constitutes the affirmative agreement to these terms and conditions.

Fastpitch Masters reserves the right to change the terms, conditions, and notices under which the Fastpitch Masters sites and services are offered, including but not limited to the charges associated with the use of the Fastpitch Masters sites and services.

1. Copyright

1.1. All content on this site, such as text, graphics, logos, button icons, images, data compilations, and software, is the property of Fastpitch Masters and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of Fastpitch Masters and is protected by international copyright laws. All software used on this site is the property of Fastpitch Masters and is protected by international copyright laws.

2. Services & Conditions

2.1. Fastpitch Masters shall not be held liable for any delay or failure to provide service(s) at any time. In no event shall Fastpitch Masters, LLC, its officers, Directors, Employees, Shareholders, Affiliates, Agents or Providers who furnish services to a customer in connection with this agreement or the service be liable for any direct, incident, indirect, special, punitive, exemplary or consequential damages, including but not limited to loss of data, loss of revenue, profits or anticipated profits, or damages arising out of or in connection to the use or inability to use the service. The limitations set forth herein apply to the claimed founded in Breach of Contract, Breach of Warranty, Product Liability, Tort, and any and all other liability and apply whether or not Fastpitch Masters was informed of the likely hood of any particular type of damage.

2.2. Fastpitch Masters makes no warranties of any kind, written or implied, to the service in which it provides.

2.3. Fastpitch Masters provides prepaid services only.

2.4. The customer agrees to the exclusive jurisdiction of the courts of Jackson County in the state of Missouri in the United States of America for any and all legal matters.

3. Discounts and Special Promotions

3.1 We reserve the right, without notice, to discount our price for a team, league, or organization.

3.2 We will at times offer one-day sales and promotions. Once you have purchased an item, the price that you paid becomes final. There are no refunds or adjustments offered for sales that take place prior to or after a sales promotion.

4. Shipping and Production

4.1 Our goal is to ship your complete order as quickly as possible. We ask that you allow 3 to 5 business days for the production. For example, if you order prior to a Tuesday your order should ship by Friday. If you order on a Wednesday, your order should ship by the next Tuesday (Weekends not included). Please be mindful of peak shipping seasons and sale events that could also impact processing times.

We ship via USPS to get your order to your doorstep as soon as possible. Please note that transit times are in addition to the required production time needed to produce your items. Tracking may not always be available. If your order is trackable, details will be included in the shipping email we send you.

Fastpitch Masters shipping terms are FOB: Origin. Once your shipment is tendered to the carrier we are no longer in control and questions regarding delays, tracking, or lost packages must be directed to USPS. All claims for damage or losses must be filed by the recipient with the carrier.

5. Returns and Exchanges

5.1 Fastpitch Masters offers a 100% Worry-Free Refund policy. If for any reason you are not happy with an item you have purchased from Fastpitch Masters, we will gladly accept returns and exchanges within 7 days from the date you received the item. Please be aware that returns and exchanges can only be processed for items that are in new condition.

Items that have been worn, stained, washed, smell of fragrances or have been otherwise used are not eligible for return or exchange. Our shirts are made of cotton and WILL shrink if not washed and dried on low heat; free exchanges are not available for damage caused by improper washing. Additionally, if you have purchased a limited time only design and wish to process an exchange, we can not guarantee the availability of other sizes for that item. However, we will exchange your item for another of equal or lesser value.

One free exchange is allowed per item for sizing issues. Exchanges for manufacturing defects or fulfillment errors are also covered for free.

To set up a return or exchange, please email fpmstrong@gmail.com. Unfortunately, return shipping costs are not refunded.

Please include your original packing slip or note in your package indicating your return authorization number. If you are unable to use any of the above methods to set up your return or exchange, please include instructions in your package as to how you would like us to handle your specific situation.

Please send items to:

Fastpitch Masters
1212 NE Kenwood Dr
Lee’s Summit, MO 64064